Soft Service Manager

Jones Lang LaSalle (JLL)

Cork, Ireland
**
5+ years facility management experience
Supplier performance management
Quality assurance inspection procedures
** Jones Lang LaSalle (JLL) is seeking a Soft Service Manager in Cork, Ireland, to oversee and enhance supplier performance and quality standards for various services. The ideal candidate will have extensive facilities management experience and strong communication skills, contributing to a culture of teamwork and innovation. **

Job Summary

  • The Soft Services Manager is responsible for elevating overall site services performance by managing supplier performance, processes, and quality standards across multiple service lines.
  • This role involves directly interfacing with client senior management to resolve complaints, conduct planned inspections, and hold vendors accountable for delivering high-quality service per contract expectations.
  • JLL offers an entrepreneurial, inclusive culture where employees can develop their strengths and enjoy a fulfilling career with varied experiences through a comprehensive Total Rewards program.

Matching Summary

Match Score: 75

** Jones Lang LaSalle (JLL) is seeking a Soft Service Manager in Cork, Ireland, to oversee and enhance supplier performance and quality standards for various services. The ideal candidate will have extensive facilities management experience and strong communication skills, contributing to a culture of teamwork and innovation. **

Skills & Requirements

Must-have

  • 5+ years facility management experience
  • Supplier performance management
  • Quality assurance inspection procedures
  • Vendor accountability and contract compliance
  • Cost reduction and process waste elimination

Nice-to-have

  • Client service-oriented attitude
  • Entrepreneurial inclusive culture fit
  • Advanced computer and office software skills
  • Strong organizational and interpersonal skills
  • Experience with CMMS and BMS systems

Key Requirements

  • Bachelor's degree or equivalent work experience
  • 5+ years of facility/maintenance management experience
  • Extensive building systems knowledge preferably with CMMS/BMS

Work Rights

Not specified

Tailored Resume

Cover Letter