M&T Bank is seeking a Teller for its Williamsville, NY branch, focusing on delivering exceptional customer service and handling various financial transactions. The ideal candidate should possess strong communication skills and experience in customer service, with an emphasis on problem-solving and adaptability
Job Summary
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner.
Matching Summary
Match Score: 85
M&T Bank is seeking a Teller for its Williamsville, NY branch, focusing on delivering exceptional customer service and handling various financial transactions. The ideal candidate should possess strong communication skills and experience in customer service, with an emphasis on problem-solving and adaptability.
Salary
$18.00 - $26.21 Hourly
Skills & Requirements
Must-have
customer service standards
digital demonstrations
lobby management
accurate transaction processing
escalated account services
branch operational activities
AML/BSA/KYC activities
Nice-to-have
empathy
customer centricity
flexibility and adaptability
digital fluency
entrepreneurial spirit
critical thinking
Key Requirements
High school diploma or equivalent
Minimum of 6 months customer service experience
Data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service