Wpi Claims Specialist

EML

Adelaide, South Australia, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Proactive rehabilitation provider management
Stakeholder liaison and communication
Evidence gathering for dispute proceedings
The role involves providing early, timely, and personal service to workers, employers, and stakeholders while managing complex claims

Job Summary

  • The role involves providing early, timely, and personal service to workers, employers, and stakeholders while managing complex claims.
  • Employees will engage in employer claims reviews, maintain regular contact with account managers, and conduct investigations for dispute proceedings.
  • The company offers a flexible work environment allowing up to 2 days of remote work per week after training.

Matching Summary

The role involves providing early, timely, and personal service to workers, employers, and stakeholders while managing complex claims.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Proactive rehabilitation provider management
  • Stakeholder liaison and communication
  • Evidence gathering for dispute proceedings
  • Legislative compliance with Workers Compensation Act

Nice-to-have

  • Empathetic customer experience delivery
  • Strong attention to detail and time management
  • Excellent written and verbal communication skills
  • Customer service or hospitality background

Key Requirements

  • Tertiary studies in Allied Health (advantageous)
  • Previous customer service, hospitality, or retail experience

Work Rights

Not specified

Tailored Resume

Cover Letter