The Director of Rooms is responsible for the seamless movement of guests in and out of the hotel while providing exceptional levels of guest service throughout their stay
Job Summary
The Director of Rooms is responsible for the seamless movement of guests in and out of the hotel while providing exceptional levels of guest service throughout their stay.
This role requires effective leadership, financial management, and the ability to work calmly and professionally under potentially stressful situations to ensure guest satisfaction.
Montage International fosters a culture based on passion and doing what you love, welcoming applicants with disabilities and providing reasonable accommodations.
Matching Summary
The Director of Rooms is responsible for the seamless movement of guests in and out of the hotel while providing exceptional levels of guest service throughout their stay.
Salary
Base: $150,000.00 - $170,000.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Guest services management
Hotel operations knowledge
Financial management skills
Team leadership and supervision
Exceptional guest recovery skills
Proficiency with OPERA and hotel systems
Excellent communication skills
Nice-to-have
Strong decision making ability
Flexibility and adaptability
High level of professionalism
Organizational and time management skills
Positive attitude
Ability to work under pressure
Key Requirements
5 to 10 years leadership experience in luxury hotel
College degree preferred
Excellent driving record
Strong knowledge of MS Office
Ability to work weekends, nights, and holidays
Experience with OPERA, LMS, TIMESAVER, ADP, HRM, BIRCHSTREET & HOTSOS