Senior Digital Product Manager, Daily Banking - 12 Months Fixed Term Contract

ING

Australia
Not specified; not specified; discounted ing healt...
Digital product expertise
Customer journey optimisation
Agile delivery management
This role leads digital initiatives to streamline and automate customer journeys across onboarding, transactions, and savings within the Daily Banking team

Job Summary

  • This role leads digital initiatives to streamline and automate customer journeys across onboarding, transactions, and savings within the Daily Banking team.
  • The ideal candidate will possess strong digital product and customer experience expertise with a proven track record in journey optimisation and lifecycle improvements.
  • ING offers benefits including discounted health insurance, an additional rest day for wellbeing, and an IMPACT day for volunteer sustainability activities.

Matching Summary

This role leads digital initiatives to streamline and automate customer journeys across onboarding, transactions, and savings within the Daily Banking team.

Salary

Not specified; Not specified; Discounted ING Health Insurance; Additional Rest Day; IMPACT volunteer day

Skills & Requirements

Must-have

  • Digital product expertise
  • Customer journey optimisation
  • Agile delivery management
  • Stakeholder collaboration
  • Data-driven decision making

Nice-to-have

  • Banking industry experience
  • Inclusive workplace culture
  • Sustainability volunteering

Key Requirements

  • Proven track record in digital solutions
  • Experience in end-to-end onboarding flows
  • Strong analytical and customer-first mindset

Work Rights

Not specified

Tailored Resume

Cover Letter