Senior Systems Development Engineer

Dell Technologies

Bangalore, India
Enterprise hardware software networking solutions
Failure analysis escalation management documentation
Memory processor technology server power thermals
We undertake the timely analysis of potential product defects coming from Technical Support teams or from hands-on experience

Job Summary

  • We undertake the timely analysis of potential product defects coming from Technical Support teams or from hands-on experience.
  • You will represent the Voice of the Customer User (VOC-U) in both reactive and proactive work, communicating with various teams and customers regarding product issues.
  • Join us to do the best work of your career and make a profound social impact as a Senior System Development Engineer on our International Product Support team.

Matching Summary

We undertake the timely analysis of potential product defects coming from Technical Support teams or from hands-on experience.

Skills & Requirements

Must-have

  • enterprise hardware software networking solutions
  • failure analysis escalation management documentation
  • memory processor technology server power thermals
  • server BIOS UEFI PXE Boot
  • major operating systems log analysis
  • performance issue resolution measurement tools
  • NICs CNAs communication device protocols

Nice-to-have

  • Voice of the Customer User representation
  • third-party technical partners
  • geographically dispersed engineering teams
  • scripting with PowerShell Bash Python
  • Protocol Analyzers Oscilloscopes teardown re-assembly

Key Requirements

  • 9+ years of related experience in the IT industry
  • Bachelor’s degree in electrical engineering Computer Engineering Computer Science

Work Rights

Not specified

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