Service Desk Technician

CHAS Health

Base: $21.92 - $31.25; bonus: $500 annually up to ...
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1-2 years customer service experience
Experience with computer hardware software peripherals
Valid driver's license and insurance required
** CHAS Health is seeking a Service Desk Technician who will be responsible for providing superior customer service and technical support to improve the health of the communities served. The position requires strong customer service skills and technical proficiency, with a preference for candidates with experience in healthcare settings. **

Job Summary

  • The role involves serving as the initial contact for customers experiencing technical issues while improving community health through superior customer service.
  • Employees receive competitive compensation including an annual milestone bonus of $500 per year worked up to $5,000.
  • The position offers robust benefits such as over six weeks of paid time off, tuition assistance, and employer-matched 401(k) contributions.

Matching Summary

Match Score: 75

** CHAS Health is seeking a Service Desk Technician who will be responsible for providing superior customer service and technical support to improve the health of the communities served. The position requires strong customer service skills and technical proficiency, with a preference for candidates with experience in healthcare settings. **

Salary

Base: $21.92 - $31.25; Bonus: $500 annually up to $5,000; Benefits: Health coverage, 401(k) match, PTO, tuition assistance

Skills & Requirements

Must-have

  • 1-2 years customer service experience
  • Experience with computer hardware software peripherals
  • Valid driver's license and insurance required

Nice-to-have

  • Experience in a healthcare setting preferred
  • Familiarity with ITIL principles helpful
  • Commitment to supporting safe respectful environment

Key Requirements

  • High school diploma or equivalent preferred
  • Associates degree or higher in technical field preferred
  • A+, Network+, or Microsoft Certified Professional certification recommended

Work Rights

Not specified

Tailored Resume

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