Onboarding Manager

Eltropyinc

Remote, India
Remote
3-5 years professional services experience
B2b saas implementation background
Ucaas/ccaas technology knowledge
The role involves leading end-to-end product implementation projects for Fintech customers to ensure successful deployment and adoption

Job Summary

  • The role involves leading end-to-end product implementation projects for Fintech customers to ensure successful deployment and adoption.
  • Candidates must possess deep hands-on experience with complex SaaS products and ideally have a background in AI or UCaaS technologies.
  • The company values a collaborative spirit and seeks individuals who can drive process maturation in a fast-paced growth environment.

Matching Summary

The role involves leading end-to-end product implementation projects for Fintech customers to ensure successful deployment and adoption.

Skills & Requirements

Must-have

  • 3-5 years professional services experience
  • B2B SaaS implementation background
  • UCaaS/CCaaS technology knowledge
  • API DNS VPN sFTP familiarity
  • Strong cross-functional collaboration

Nice-to-have

  • AI Product implementation experience
  • LLM ML prompting expertise
  • Call flow design skills
  • Process improvement mindset
  • PMP or ITIL certification

Key Requirements

  • Bachelor's degree in Computer Science, Engineering, or Business
  • Minimum 3 years in Professional Services or Technical Consulting
  • Direct experience with UCaaS/CCaaS customer implementation projects
  • Active user of LLM/ML and consumer conversation design

Work Rights

Not specified

Tailored Resume

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