Byram Healthcare Customer Service Representative

Byram Healthcare Centers Inc

Bothell, WA, US
Base: $20-$22 an hour; bonus/equity: not specified...
Onsite
Process orders via fax and electronic platforms
Outbound calls to patients and referrals
Utilize tools and resources for order entry
The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders

Job Summary

  • The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders.
  • Accendra Health offers a comprehensive benefits program designed to meet you where you are, including medical, dental, vision care, paid time off, and a 401(k) plan.
  • As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

Matching Summary

The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders.

Salary

Base: $20-$22 an hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision care coverage, Paid time off plan, 401(k) Plan, Flexible Spending Accounts, Basic life insurance, Short- and long-term disability coverage, Accident insurance, Teammate Assistance Program, Paid parental leave, Domestic partner benefits, Mental, physical, and financial well-being programs

Skills & Requirements

Must-have

  • Process orders via fax and electronic platforms
  • Outbound calls to patients and referrals
  • Utilize tools and resources for order entry
  • Communicate effectively with patients and professionals
  • Meet required Key Performance Indicators

Nice-to-have

  • Meaningful work with impact
  • Supportive teammate benefits program
  • Promoting health outside the hospital

Key Requirements

  • High School Diploma or equivalent
  • 1-2 years of customer service experience
  • Call center experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter