Xfinity Retail Service Associate - Sandy Springs

Comcast

Sandy Springs, US
Base: $15.63; bonus/equity: most non-sales positio...
Not specified
Mobile device activation and setup
Customer service and troubleshooting
Operational store maintenance
Comcast is seeking a Retail Service Associate in Sandy Springs to provide exceptional customer experiences related to mobile services, including device activations and troubleshooting. The role demands a strong technical understanding and the ability to educate customers on Comcast products while maintaining store operational excellence

Job Summary

  • The role supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Employees act as a go-to technical resource to handle mobile activations, education, troubleshooting, and escalations while maintaining a clean store environment.
  • Comcast offers best-in-class benefits including personalized tools to support employees physically, financially, and emotionally through big milestones.

Matching Summary

Match Score: 75

Comcast is seeking a Retail Service Associate in Sandy Springs to provide exceptional customer experiences related to mobile services, including device activations and troubleshooting. The role demands a strong technical understanding and the ability to educate customers on Comcast products while maintaining store operational excellence.

Salary

Base: $15.63; Bonus/Equity: Most non-sales positions eligible for Bonus; Benefits: Best-in-class array of options provided

Skills & Requirements

Must-have

  • Mobile device activation and setup
  • Customer service and troubleshooting
  • Operational store maintenance

Nice-to-have

  • Enthusiasm for technology
  • Team collaboration skills
  • Upselling accessories and add-ons

Key Requirements

  • High School Diploma or GED required
  • 0-2 years of relevant work experience

Work Rights

Not specified

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