Customer Experience Executive

AUREUS (THOMSON PLAZA) PTE. LTD.

Singapore, Singapore
Not specified; benefits: medical + insurance cover...
Not specified (likely retail hours, including weekends)
2-3 years customer service experience
Availability for retail hours and weekends
Strong written and spoken english proficiency
Aureus (Thomson Plaza) Pte. Ltd. is seeking a Customer Experience Executive to deliver exceptional customer service in a dynamic environment. The ideal candidate should possess a strong background in customer service, adaptability, and a passion for engaging with clients

Job Summary

  • The role focuses on delivering exceptional customer service in a fast-paced environment to minimize student turnover.
  • Employees are expected to handle inquiries via email, WhatsApp, and phone while adhering to strict service-level agreements.
  • The company offers comprehensive benefits including medical coverage, 14 days of annual leave, and complimentary music lessons.

Matching Summary

Match Score: 85

Aureus (Thomson Plaza) Pte. Ltd. is seeking a Customer Experience Executive to deliver exceptional customer service in a dynamic environment. The ideal candidate should possess a strong background in customer service, adaptability, and a passion for engaging with clients.

Salary

Not specified; Benefits: Medical and insurance coverage; Perks: 14 days annual leave, sick leave, complimentary music lessons

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • Availability for retail hours and weekends
  • Strong written and spoken English proficiency

Nice-to-have

  • Bilingual or trilingual language skills
  • Passion for music and creative arts
  • Extroverted and outgoing personality
  • Goal-driven mindset with prioritization skills

Key Requirements

  • 2-3 years of customer service experience
  • Must be available for weekend shifts
  • Retail hours availability required

Work Rights

Not specified

Tailored Resume

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