Support Coordinator I - Arcadia Ortho Clinic - Full Time 8 Hour Days (non-exempt) (non-union)

usccareers.usc.edu

Base: $22.00 - $34.18 ph; bonus/equity: not specif...
Customer service in healthcare
Appointment scheduling and coordination
Medical records and insurance verification
Support Coordinator I serves as an entry level coordinator providing strong customer service and administrative support to ensure optimum patient satisfaction and clinic operation

Job Summary

  • Support Coordinator I serves as an entry level coordinator providing strong customer service and administrative support to ensure optimum patient satisfaction and clinic operation.
  • The role involves coordinating multiple appointments with multi-specialty clinical services and managing various clerical duties including scheduling, message distribution, and referrals management.
  • USC is an equal opportunity employer committed to providing reasonable accommodations and maintaining a smoke-free environment.

Matching Summary

Support Coordinator I serves as an entry level coordinator providing strong customer service and administrative support to ensure optimum patient satisfaction and clinic operation.

Salary

Base: $22.00 - $34.18 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service in healthcare
  • Appointment scheduling and coordination
  • Medical records and insurance verification
  • Phone and message handling
  • Data entry accuracy
  • Team collaboration and communication

Nice-to-have

  • Knowledge of medical terminology
  • Ambulatory care experience
  • Quality assurance and process improvement
  • Flexibility in work coverage
  • Initiative and adaptability

Key Requirements

  • High School diploma or equivalent
  • Fire Life Safety Training (LA City)
  • Bachelor’s Degree preferred
  • 1 year administrative or customer service experience in medical office preferred
  • Knowledge of medical terminology preferred

Work Rights

Not specified

Tailored Resume

Cover Letter