Senior Revenue Operations Manager, Customer Operations

Apollo.io

Remote
$188,000 - $235,000 usd (tier 1); $163,000 - $204,...
Fully remote
Digital customer success program
Customer health score
Standardize customer metrics
Apollo.io is seeking a Senior Revenue Operations Manager for their remote team, focused on enhancing customer success initiatives and optimizing operational processes. The ideal candidate will have significant experience in customer operations and a strong technical background, particularly with tools like Salesforce and SQL

Job Summary

  • Develop a Digital Customer Success program to engage with every customer at scale.
  • Optimize systems integrity, data quality, and operational processes with Revenue Operations cross-functional teams.
  • Apollo.io is an AI-native company built on a culture of continuous improvement, driving productivity for customers and expecting the same mindset from its team.

Matching Summary

Match Score: 85

Apollo.io is seeking a Senior Revenue Operations Manager for their remote team, focused on enhancing customer success initiatives and optimizing operational processes. The ideal candidate will have significant experience in customer operations and a strong technical background, particularly with tools like Salesforce and SQL.

Salary

$188,000 - $235,000 USD (Tier 1); $163,000 - $204,000 USD (Tier 2); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Digital Customer Success program
  • customer health score
  • standardize customer metrics
  • Salesforce, Looker, SQL, Excel
  • product-led company experience

Nice-to-have

  • AI Native company culture
  • continuous improvement mindset
  • drive productivity with AI
  • take extreme ownership
  • learn voraciously

Key Requirements

  • 5+ years Customer Operations or Revenue Operations
  • 3+ years executive level stakeholders
  • Early-stage, high-growth company experience

Work Rights

Not specified

Tailored Resume

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