Technical troubleshooting and problem-solving skills
Proficiency in crm software and support tools
Knowledge of mechanical, electrical, hydraulic and software systems
**
JLG Industries is seeking a Technical Service Specialist to provide technical support and troubleshooting for aviation ground support equipment. The ideal candidate should possess strong technical skills, excellent communication abilities, and a customer-focused mindset.
**
Job Summary
The Technical Service Specialist will deliver cutting-edge equipment solutions that drive efficiency and productivity for clients worldwide.
This role involves diagnosing and resolving technical issues, managing knowledge bases, and collaborating with cross-functional teams to ensure customer satisfaction and product efficiency.
The position combines office-based administrative duties with physical activity in field or production environments, requiring adaptability and a commitment to safety.
Matching Summary
Match Score: 75
**
JLG Industries is seeking a Technical Service Specialist to provide technical support and troubleshooting for aviation ground support equipment. The ideal candidate should possess strong technical skills, excellent communication abilities, and a customer-focused mindset.
**
Skills & Requirements
Must-have
Technical troubleshooting and problem-solving skills
Proficiency in CRM software and support tools
Knowledge of mechanical, electrical, hydraulic and software systems
Ability to communicate complex technical information clearly
Experience with diagnostic tools and software
Ability to work independently and in teams
Customer-focused service orientation
Nice-to-have
Strong organizational skills and attention to detail
Proficiency in data analysis and knowledge management
Adaptable in fast-paced environments
Strong interpersonal and communication skills
Commitment to continuous learning and development
Key Requirements
High School Diploma or GED
Three or more years of relevant experience
Bachelor’s degree in Engineering or related technical field preferred