Guest Services

Wildwoodsnj

Syracuse, NY, United States
$16.00ph
On-site
Friendly and high-energy guest interaction
Assist with pre-paid and day-of rentals
Process cashless transactions accurately
Legends Global is seeking a part-time Guest Services team member for the Empower FCU Amphitheater at Lakeview in Syracuse, NY. The role involves enhancing the guest experience by managing lawn seating rentals and providing excellent customer service during events from June to September 2026

Job Summary

  • Enhance the guest experience by ensuring convenient, efficient, and welcoming access to lawn seating accommodations.
  • Assist guests with pre-paid chair reservations, process day-of rentals using POS systems, and handle cashless transactions accurately.
  • Maintain composure and professionalism when handling frustrated or confused guests, and adapt quickly to changing event needs.

Matching Summary

Match Score: 85

Legends Global is seeking a part-time Guest Services team member for the Empower FCU Amphitheater at Lakeview in Syracuse, NY. The role involves enhancing the guest experience by managing lawn seating rentals and providing excellent customer service during events from June to September 2026.

Salary

$16.00/hour

Skills & Requirements

Must-have

  • Friendly and high-energy guest interaction
  • Assist with pre-paid and day-of rentals
  • Process cashless transactions accurately
  • Maintain composure with frustrated guests
  • Ensure cleanliness of rental area
  • Adapt to changing event needs
  • Respond to incidents and emergencies

Nice-to-have

  • Positive and approachable demeanor
  • Team-oriented event environment
  • Work in loud, fast-paced environments
  • Flexible schedule including weekends and holidays

Key Requirements

  • High school diploma or GED preferred
  • Two years of guest services/hospitality experience preferred
  • Experience with electronic ticketing or credit card machines helpful
  • Ability to work flexible schedule including days, nights, weekends, and holidays
  • Ability to stand and walk for extended periods
  • Ability to lift/carry 25+ pounds

Work Rights

Not specified

Tailored Resume

Cover Letter