Customer Banking Specialist - Kununurra

Commonwealth Bank Group

Kununurra, Western Australia, Australia
Fully onsite
Build personal connection with customers
Respond to transactional needs
Complete financial health checks
The Commonwealth Bank Group is seeking a Customer Banking Specialist for their Kununurra branch to provide exceptional customer service and facilitate financial solutions. The role involves engaging with customers, assisting with technology and banking products, and collaborating with the branch team to enhance customer satisfaction

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Work collaboratively to deliver outstanding outcomes for every customer, understanding their needs and referring them to specialists when necessary.
  • Engage with customers by participating in community events and fundraising activities, and look out for the safety and wellbeing of your team.

Matching Summary

Match Score: 85

The Commonwealth Bank Group is seeking a Customer Banking Specialist for their Kununurra branch to provide exceptional customer service and facilitate financial solutions. The role involves engaging with customers, assisting with technology and banking products, and collaborating with the branch team to enhance customer satisfaction.

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Respond to transactional needs
  • Complete Financial Health Checks
  • Process loan and credit card applications
  • Adhere to bank processes and procedures
  • Capture customer feedback and drive improvement

Nice-to-have

  • Passion for service excellence
  • Comfortable working independently
  • See the big picture for customers
  • Genuine passion for the customer

Key Requirements

  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre
  • Refer customers to other specialist team members

Work Rights

Not specified

Tailored Resume

Cover Letter