Billing And Risk Mitigation Associate

Newfold Digital

Not specified; not specified; competitive hmo bene...
1 year customer service experience
6 months billing or fraud experience
Knowledge of pega genesys cloud worldpay paypal
The role ensures accurate handling of payment disputes, refunds, fraud checks, and system billing errors for a global web technology company

Job Summary

  • The role ensures accurate handling of payment disputes, refunds, fraud checks, and system billing errors for a global web technology company.
  • Employees must analyze transaction data in payment gateways to identify undercharges and overcharges while maintaining strict confidentiality of customer information.
  • The company offers competitive benefits including HMO coverage, punctuality bonuses, and a generous vacation policy alongside opportunities for career growth.

Matching Summary

The role ensures accurate handling of payment disputes, refunds, fraud checks, and system billing errors for a global web technology company.

Salary

Not specified; Not specified; Competitive HMO benefits (200k MBL), Punctuality Bonus, Generous Vacation policy

Skills & Requirements

Must-have

  • 1 year Customer Service experience
  • 6 months billing or fraud experience
  • Knowledge of Pega Genesys Cloud WorldPay PayPal
  • MS Office Excel Word skills
  • Strong analytical and problem-solving skills

Nice-to-have

  • Basic domain and web hosting technical knowledge
  • Proactive process improvement suggestions
  • Excellent verbal and written communication
  • Ability to handle multiple tasks effectively
  • Trustworthy with confidentiality maintenance

Key Requirements

  • At least 1 year Customer Service experience
  • At least 6 months billing and/or fraud experience
  • College level education required

Work Rights

Not specified

Tailored Resume

Cover Letter