Promote Airbus initiatives to enhance access, usage, and support of Technical Data deliverables to customers in the USA, Canada, and Latin America
Job Summary
Promote Airbus initiatives to enhance access, usage, and support of Technical Data deliverables to customers in the USA, Canada, and Latin America.
Provide first-line support on Maintenance and Engineering Technical Data to customers, including familiarization and training, to ensure efficient use and high customer satisfaction.
Acquire customer feedback on Technical Data products, support, and services to identify issues and subjects for continuous improvement, and bring Tech Data awareness and value to customers in Latin America.
Matching Summary
Promote Airbus initiatives to enhance access, usage, and support of Technical Data deliverables to customers in the USA, Canada, and Latin America.
Skills & Requirements
Must-have
Technical Data support
Customer satisfaction
Technical Data deliverables
customer feedback acquisition
OEM process experience
Nice-to-have
continuous improvement identification
Tech Data value promotion
customer demand management
stakeholder support
Key Requirements
Bachelor's degree in Aerospace Engineering, Mechanical Engineering, or related field
3 years experience with Technical Data in aviation
2 years OEM process experience in aviation
Experience in aircraft maintenance operations
Experience in airline and MRO organizations
Experience with customer demands and managing expectations