Not specified; exceptional compensation + benefits...
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8-10 years incident and problem manager experience
Expert knowledge of itil processes
Leading major incident reviews and prbs
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Gartner is seeking an Incident & Problem Manager to oversee critical incident responses and manage the Incident Management process within the company. The ideal candidate will have significant experience in incident and problem management, with a strong emphasis on leadership and stakeholder communication.
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Job Summary
This role acts as the 24x7 escalation point for critical service interruptions and leads Major Incident Management activities to restore services swiftly.
The position is responsible for defining, developing, and tracking incident and problem management metrics to enable proactive identification of trends and risks.
Gartner offers a hybrid work environment with rapid advancement potential, exceptional compensation, and exposure to industry-leading training.
Matching Summary
Match Score: 75
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Gartner is seeking an Incident & Problem Manager to oversee critical incident responses and manage the Incident Management process within the company. The ideal candidate will have significant experience in incident and problem management, with a strong emphasis on leadership and stakeholder communication.
**
Salary
Not specified; Exceptional compensation and benefits; Performance-based recognition and rewards
Skills & Requirements
Must-have
8-10 years Incident and Problem Manager experience