Field Service Engineer - Augusta/bangor Maine

Philips UK

Augusta, USA
Base: $35.00 to $54.00 ph; bonus/equity: field ser...
On-site
Customer relationship management
Technical knowledge
Install, troubleshoot, service, and maintain equipment
Philips UK is seeking a Field Service Engineer for the Augusta/Bangor, Maine area, responsible for customer relationship management and technical services for diagnostic imaging equipment. The role requires extensive travel, technical expertise in electronics and networking, and a commitment to exceptional customer service

Job Summary

  • Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites.
  • Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork.
  • This role also includes field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities.

Matching Summary

Match Score: 85

Philips UK is seeking a Field Service Engineer for the Augusta/Bangor, Maine area, responsible for customer relationship management and technical services for diagnostic imaging equipment. The role requires extensive travel, technical expertise in electronics and networking, and a commitment to exceptional customer service.

Salary

Base: $35.00 to $54.00 per hour; Bonus/Equity: field service and lead generation incentive bonus plans, on-call pay; Benefits: comprehensive Philips Total Rewards benefits program, generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement

Skills & Requirements

Must-have

  • customer relationship management
  • technical knowledge
  • install, troubleshoot, service, and maintain equipment
  • electronic, network, and mechanical problems
  • 70% travel across the specified geography

Nice-to-have

  • improve team processes
  • increase capability and capacity
  • understand the customer's business

Key Requirements

  • 2+ years of experience in diagnostic imaging service
  • 4+ years’ in electromechanical industries
  • Associate Degree in electronics or equivalent
  • US work authorization

Work Rights

US work authorization required

Tailored Resume

Cover Letter