Customer Experience Associate- Inviting Applicants Who Identify As First Nation (status And Non-status) Inuit, And Métis (future Opportunities)
TD Bank
St. John's, Newfoundland and Labrador, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
Customer service transactions
Provide information and advice
Process financial transactions
TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond and resolve customer concerns, and achieve assigned goals by promoting banking solutions.
TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development defining the colleague experience, supported by a comprehensive Total Rewards Package.
Matching Summary
TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service transactions
Provide information and advice
Process financial transactions
Recommend banking solutions
MS Office and internet proficiency
Nice-to-have
Charming self
Sense of achievement
All-around champion
Positive, diverse, equitable work environment
Respecting coworkers
Key Requirements
High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organizational, planning and time management skills
Hands on knowledge of using MS Office
Exercise initiative and be accurate and detail oriented
Dynamic communicator with established customer experience skills