Customer Care Coordinator

Servco

Honolulu, Hawaii, US
Base: $18.85 - $23.65 ph; bonus/equity: not specif...
Hybrid
Hybrid call center environment
Scheduling appointments by phone
Answering inbound phone calls
Customer Care Coordinators work in our hybrid call center and assist customers with scheduling appointments for service at our various dealerships across Hawaii

Job Summary

  • Customer Care Coordinators work in our hybrid call center and assist customers with scheduling appointments for service at our various dealerships across Hawaii.
  • Effectively resolves customer issues or concerns Ensures regular communication with customers to include reminder calls, status updates on vehicle service, scheduling follow-up appointments, etc.
  • For over 100 years, we have been dedicated to superior service, to both our customers and team members.

Matching Summary

Customer Care Coordinators work in our hybrid call center and assist customers with scheduling appointments for service at our various dealerships across Hawaii.

Salary

Base: $18.85 - $23.65 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • hybrid call center environment
  • scheduling appointments by phone
  • answering inbound phone calls
  • making outbound follow-up calls
  • resolving customer issues

Nice-to-have

  • positive attitude
  • fast-paced environment
  • enjoy helping others

Key Requirements

  • High School Diploma or equivalent
  • Minimum 2 years customer service experience
  • Basic computer skills
  • Type a minimum of 25 wpm
  • Flexible full-time schedule

Work Rights

Not specified

Tailored Resume

Cover Letter