Customer Service Manager

B&M Retail Ltd

Taunton, United Kingdom
Not specified; not specified; benefits include sto...
On-site
Experience managing teams in retail or hospitality
Strong numeracy and problem-solving skills
Flexible availability for shifts including evenings and weekends
This role involves leading the checkout and cash office areas to ensure excellent service standards and a fun, fast-paced working environment

Job Summary

  • This role involves leading the checkout and cash office areas to ensure excellent service standards and a fun, fast-paced working environment.
  • The successful candidate will coach team members, oversee stock and cash control procedures, and support a positive store culture.
  • B&M offers significant growth opportunities as one of the UK's fastest-growing retailers with over 780 stores and a range of employee benefits.

Matching Summary

Match Score: 75

This role involves leading the checkout and cash office areas to ensure excellent service standards and a fun, fast-paced working environment.

Salary

Not specified; Not specified; Benefits include store discount and colleague portal discounts

Skills & Requirements

Must-have

  • Experience managing teams in retail or hospitality
  • Strong numeracy and problem-solving skills
  • Flexible availability for shifts including evenings and weekends

Nice-to-have

  • Passion for delivering exceptional customer service
  • Hands-on attitude with great people skills
  • Ability to build team skills and service confidence

Key Requirements

  • Experience managing teams in retail or hospitality
  • Strong numeracy and problem-solving skills
  • Flexibility to work days, evenings, and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter