Customer Service Representative

BMO

MB, Canada
Base: $34,750.00 - $44,900.00; bonus/equity: not s...
On-site
Exceptional customer service
Identify customer needs
Financial solutions advice
BMO is seeking a Customer Service Representative to deliver exceptional service to customers and assist with banking needs at their Manitoba location. The role requires strong interpersonal skills, a commitment to customer satisfaction, and the ability to work collaboratively within a team

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Supports customer requests for banking services, handles transactions, and offers advice on digital banking options.
  • Contributes to meeting branch business results and the customer experience by supporting operational activities and collaborating with team members.

Matching Summary

Match Score: 75

BMO is seeking a Customer Service Representative to deliver exceptional service to customers and assist with banking needs at their Manitoba location. The role requires strong interpersonal skills, a commitment to customer satisfaction, and the ability to work collaboratively within a team.

Salary

Base: $34,750.00 - $44,900.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Exceptional customer service
  • Identify customer needs
  • Financial solutions advice
  • Digital and self-serve options
  • Transaction handling
  • Risk and compliance processes

Nice-to-have

  • Collaborative team player
  • Personalized customer experience
  • Proactive problem solving
  • Adaptable to changing schedules

Key Requirements

  • No prior experience necessary
  • Post-secondary degree or certification desirable
  • High-level knowledge of personal banking offers
  • Confident use of digital tools
  • Basic knowledge of sales and business banking solutions

Work Rights

Not specified

Tailored Resume

Cover Letter