Butler Manager

BHC

**
3-5 years proven leadership experience
Luxury hospitality or high-touch guest services
Exceptional customer service skills
** The Butler Manager at BHC will lead the Butler team at The Charleston Place, focusing on delivering exceptional and personalized guest experiences in a luxury hospitality setting. The role requires strong leadership, exceptional customer service skills, and the ability to manage a high-performing team while ensuring operational excellence. **

Job Summary

  • The Butler Manager serves as a senior ambassador providing leadership and strategic direction to ensure consistently exceptional guest experiences.
  • This role holds full ownership of the guest experience, utilizing pre-arrival knowledge and in-person engagement to deliver seamless, high-touch services.
  • The position requires coordinating closely with Housekeeping, Engineering, and Front Office departments while maintaining strict brand standards and operational excellence.

Matching Summary

Match Score: 75

** The Butler Manager at BHC will lead the Butler team at The Charleston Place, focusing on delivering exceptional and personalized guest experiences in a luxury hospitality setting. The role requires strong leadership, exceptional customer service skills, and the ability to manage a high-performing team while ensuring operational excellence. **

Skills & Requirements

Must-have

  • 3-5 years proven leadership experience
  • Luxury hospitality or high-touch guest services
  • Exceptional customer service skills
  • Strong problem-solving abilities
  • Ability to lift 30 pounds
  • Availability for varied shifts

Nice-to-have

  • High emotional intelligence
  • Strategic thinking capabilities
  • Team-focused mindset
  • Adaptability to change
  • Coaching and development skills

Key Requirements

  • 3-5 years of leadership experience
  • Experience in luxury hospitality
  • Physical ability to lift 30 pounds
  • Availability for nights, weekends, and holidays

Work Rights

Not specified

Tailored Resume

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