Plan and coordinate various phases of the support service, such as staff requirements, applying client engagement teamwork plans, monitoring of hours and skills assessment
Job Summary
Plan and coordinate various phases of the support service, such as staff requirements, applying client engagement teamwork plans, monitoring of hours and skills assessment.
Maintain relationships with abroad teams to provide excellent client service throughout the year through supervision of RDC staff assisting with review of work product, ensuring staff are performing proper self-review, providing guidance on testing, monitoring and reporting of productivity and adherence to work plan schedules on each assignment.
RSM offers a competitive benefits and compensation package for all our people, with flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.
Matching Summary
Plan and coordinate various phases of the support service, such as staff requirements, applying client engagement teamwork plans, monitoring of hours and skills assessment.
Skills & Requirements
Must-have
client engagement teamwork plans
quality control related to service delivery
supervision of RDC staff
technical and professional standards
firm policies and procedures
staff level team members development
critical thinking problem solving initiative
Nice-to-have
instill confidence in a world of change
empowering clients and people
inclusive culture and talent experience
environment that inspires and empowers
collaborate and work with multiple teams
Key Requirements
CA qualified + 6 years relevant experience
ACCA/CPA qualified + 7 years relevant experience
Excellent technical skills in accounting
Highly developed problem solving and analytical skills
Management oversight of staff experience
Ability to cultivate and maintain positive relationships
Excellent verbal and written communication (English)