Customer Project Specialist - Japan Cx

Cisco UK

Full project lifecycle management experience
Budget execution and financial forecasting
Vendor management and sow creation
This role leads and manages the full lifecycle of customer-facing projects across Cisco technologies from initiation through closure

Job Summary

  • This role leads and manages the full lifecycle of customer-facing projects across Cisco technologies from initiation through closure.
  • The position is accountable for successful execution including scope, schedule, budget, quality, and customer satisfaction while ensuring alignment with strategic objectives.
  • Candidates will collaborate with vendor management teams to source bids, recommend partner selections, and create statements of work while maintaining compliance with delivery governance standards.

Matching Summary

This role leads and manages the full lifecycle of customer-facing projects across Cisco technologies from initiation through closure.

Skills & Requirements

Must-have

  • Full project lifecycle management experience
  • Budget execution and financial forecasting
  • Vendor management and SOW creation
  • PMI and Agile methodology knowledge
  • Risk and issue management capabilities

Nice-to-have

  • AI and automation tool fluency
  • Continuous improvement mindset
  • Customer experience focus
  • Cross-functional collaboration skills
  • Technical domain awareness

Key Requirements

  • Bachelor's degree required
  • 0 years of previous experience or 4 years related experience
  • CAPM certification preferred
  • Technical certification (CCST/CCNA) preferred

Work Rights

Not specified

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