The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations
Job Summary
The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations.
Responsibilities include processing transactions, balancing cash drawers, and providing exemplary service through in-person, phone, and digital channels.
Candidates must demonstrate SECU's Core Values and complete the Credit Unions Core Module Program within 12 months of hire.
Matching Summary
The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
High school diploma or GED equivalent
Strong verbal and written communication skills
Ability to balance cash drawers daily
Knowledge of credit union policies
Problem-solving skills for member inquiries
Nice-to-have
Bachelor's degree preferred
CCUE Certification or Associate degree
Positive attitude toward members
Interest in financial advisory products
Experience with CXone system
Key Requirements
High school diploma or GED required
Completion of Core Module Program within 12 months
Aptitude for developing member confidence and trust