Dni & Pricing Dispute Coordinator

bp

Hungary
**
First point of contact for customer enquiries
Handle customer requests professionally
Log, assign, and track queries
** bp is seeking a DNI & Pricing Dispute Coordinator for their Finance Business & Technology team in Hungary. The role involves handling customer inquiries, managing invoicing and pricing disputes, and ensuring compliance with service level agreements, all while promoting a positive team environment. **

Job Summary

  • Serve as the primary contact for customer inquiries and manage requests from initial contact to satisfactory resolution.
  • Coordinate and drive invoice corrections, ensuring timely notifications to customers and analyzing historical data to implement preventive actions.
  • The role offers opportunities for skill development, career growth, and participation in a supportive environment within a global energy company.

Matching Summary

Match Score: 75

** bp is seeking a DNI & Pricing Dispute Coordinator for their Finance Business & Technology team in Hungary. The role involves handling customer inquiries, managing invoicing and pricing disputes, and ensuring compliance with service level agreements, all while promoting a positive team environment. **

Skills & Requirements

Must-have

  • First point of contact for customer enquiries
  • Handle customer requests professionally
  • Log, assign, and track queries
  • Ensure data accuracy in systems
  • Drive invoice amendments and corrections
  • Coordinate mass invoice corrections
  • Validate invoicing and pricing requests
  • Analyze historical invoice correction data
  • Maintain pricing and invoicing tools

Nice-to-have

  • Strong Great Teammate characteristics
  • Flexibility and adaptability
  • Professional working relationships
  • Compliance with Company Policies
  • Process efficiency and quality service

Key Requirements

  • Minimum 1-2 years relevant Customer Service knowledge
  • Able to meet tight deadlines
  • Able to manage conflicting work issues
  • High analytical skills
  • Ability to work under time pressure
  • Proficiency in Excel
  • Intermediate aptitude for SAP and Salesforce

Work Rights

Not specified

Tailored Resume

Cover Letter