Dexis Project Manager, Customer Experience (hybrid-quakertown, Pa)

Envista

Quakertown, PA, US
Base: $98,600 - $141,900; bonus/equity: annual per...
Hybrid
Bachelor's degree required
3+ years process improvement experience
3+ years erp and crm platform experience
Envista's DEXIS division is seeking a Project Manager for Customer Experience in Quakertown, PA, focusing on optimizing business processes to enhance customer satisfaction. The ideal candidate should have a strong background in process improvement and experience with ERP and CRM platforms, along with excellent communication and leadership skills

Job Summary

  • The primary function of this position is to analyze and optimize business processes that improve the customer experience.
  • This role requires collaboration with many areas including operations, logistics, finance, supply chain, IT, and sales to implement solutions.
  • The company offers competitive pay, comprehensive benefits starting Day One, a generous 401(k) match, and an on-site fitness center.

Matching Summary

Match Score: 85

Envista's DEXIS division is seeking a Project Manager for Customer Experience in Quakertown, PA, focusing on optimizing business processes to enhance customer satisfaction. The ideal candidate should have a strong background in process improvement and experience with ERP and CRM platforms, along with excellent communication and leadership skills.

Salary

Base: $98,600 - $141,900; Bonus/Equity: Annual performance bonus possible; Benefits: Medical/dental/vision, 401K match, PTO

Skills & Requirements

Must-have

  • Bachelor's Degree required
  • 3+ years process improvement experience
  • 3+ years ERP and CRM platform experience
  • Lead cross-functional initiatives
  • Support solution testing and UAT

Nice-to-have

  • Dental industry experience preferred
  • 5+ years call center experience
  • Back-end e-commerce experience
  • Strong written and verbal communication
  • Growth-minded and adaptable attitude

Key Requirements

  • Bachelor's Degree
  • 3+ years process-improvement experience
  • 3+ years working with ERP and CRM platforms
  • Experience leading cross-functional initiatives
  • 10% travel capability

Work Rights

Not specified

Tailored Resume

Cover Letter