Dispute Claims Specialist

EML

Adelaide, Australia
On-site
Workers compensation claims management
Personal injury claims management
Empathetic customer service delivery
As a Dispute Claim Specialist you will play a key role in supporting injured workers throughout the dispute resolution process, providing an empathetic customer experience

Job Summary

  • As a Dispute Claim Specialist you will play a key role in supporting injured workers throughout the dispute resolution process, providing an empathetic customer experience.
  • You will undertake ongoing reviews in relation to entitlements, payments and medical expenses and deliver tailored and empathetic adverse outcomes.
  • EML provides career opportunities and great employee benefits, including flexibility to work from home, comprehensive learning and development, and a corporate wellbeing program.

Matching Summary

As a Dispute Claim Specialist you will play a key role in supporting injured workers throughout the dispute resolution process, providing an empathetic customer experience.

Skills & Requirements

Must-have

  • Workers Compensation claims management
  • Personal Injury claims management
  • Empathetic customer service delivery
  • Support injured workers
  • Dispute resolution process

Nice-to-have

  • Learning culture
  • Long-term career opportunities
  • Work-life balance support
  • Diversity and inclusion

Key Requirements

  • Strong customer service focus
  • Excellent written and verbal communication
  • Exceptional organisational and time management
  • Sound analytical and problem-solving abilities

Work Rights

Not specified

Tailored Resume

Cover Letter