Service Manager

Xylem

Base: $100,000 to $130,000; bonus/equity: annual b...
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5-7+ years technical experience in ultrapure water
3+ years people leadership or service management
Experience with complex high-reliability systems
** Xylem is seeking a Service Manager for its Ultrapure & Process Water Services division to lead a team of field service professionals. The ideal candidate will have extensive technical experience in ultrapure or process water systems and a strong servant-leader mindset, ensuring high-quality service delivery while fostering a safety-first culture. **

Job Summary

  • This role leads a team of field service professionals maintaining mission-critical ultrapure and process water systems where uptime is non-negotiable.
  • The Service Manager is responsible for building a safety-first culture, developing employee skills, and driving operational discipline through KPIs and continuous improvement.
  • Xylem offers a competitive compensation package including medical, dental, vision plans, 401(k) with company contribution, paid parental leave, and tuition reimbursement.

Matching Summary

Match Score: 75

** Xylem is seeking a Service Manager for its Ultrapure & Process Water Services division to lead a team of field service professionals. The ideal candidate will have extensive technical experience in ultrapure or process water systems and a strong servant-leader mindset, ensuring high-quality service delivery while fostering a safety-first culture. **

Salary

Base: $100,000 to $130,000; Bonus/Equity: Annual bonus target 10%; Benefits: Medical, Dental, Vision, 401(k), PTO, parental leave, tuition reimbursement

Skills & Requirements

Must-have

  • 5-7+ years technical experience in ultrapure water
  • 3+ years people leadership or service management
  • Experience with complex high-reliability systems
  • Knowledge of preventive maintenance and corrective service
  • Ability to translate SLAs into executable plans

Nice-to-have

  • Servant-leader mindset prioritizing team success
  • Calm effectiveness during system escalations
  • Strong communication leading up, down, and across
  • Technically curious advanced troubleshooting capability

Key Requirements

  • Bachelor's degree strongly preferred
  • Proficiency with Microsoft Office, Oracle/SAP, cloud platforms
  • Pass required background and credit checks

Work Rights

Not specified

Tailored Resume

Cover Letter