Guest Service Agent

Drury Hotels

Birmingham, Alabama, United States
Base: not specified; bonus/equity: quarterly bonus...
On-site
Friendly and efficient guest assistance
Front desk operations
Cash handling and monitoring
Serve as the happy, helpful face of our hotel to guests entering and departing our front door

Job Summary

  • Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
  • Assist guests in a friendly, efficient, courteous, and professional manner, performing front desk related functions.
  • Drury Hotels offers quarterly bonuses, flexible scheduling, paid time off, hotel discounts, and career growth opportunities.

Matching Summary

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Salary

Base: Not specified; Bonus/Equity: Quarterly bonuses up to $3200/year; Benefits: Medical, dental, vision, prescription, life, disability, 401(k) match, paid time off, hotel discounts

Skills & Requirements

Must-have

  • Friendly and efficient guest assistance
  • Front desk operations
  • Cash handling and monitoring
  • Problem resolution skills
  • High standard of integrity and hospitality

Nice-to-have

  • Positive attitude and unique personality
  • Cross-training opportunities
  • Team member assistance program

Key Requirements

  • Warm and friendly manner
  • Attention to detail
  • Familiarity with handling money
  • Ability to speak and receive English direction
  • Willingness to work alone

Work Rights

Not specified

Tailored Resume

Cover Letter