Responsible for defining, implementing, and managing internal claims programs to control quality and costs associated with general liability claims
Job Summary
Responsible for defining, implementing, and managing internal claims programs to control quality and costs associated with general liability claims.
Leads the day-to-day operations of a multi-line general liability claims unit, ensuring consistent application of departmental standards, policies, and procedures.
Manages and develops the in-house claims staff, responsible for selection, training, performance appraisal, and professional development.
Matching Summary
Responsible for defining, implementing, and managing internal claims programs to control quality and costs associated with general liability claims.
Skills & Requirements
Must-have
Self-administration of general liability claims
Develop and enforce claims handling standards
Manage day-to-day claims operations
Cost containment initiatives
Oversight for claim settlements and reserves
Stakeholder communication and reporting
Nice-to-have
Foster high-performance team culture
Continuous improvement in claims processes
Mentoring and professional development
Key Requirements
Demonstrated supervisory and team management experience