Claims Consultant (workers Compensation)

JLT Risk Solutions Pty Ltd (a business of Marsh McLennan)

Brisbane, Australia
On-site
Statutory workers' compensation claims
Qld workers’ compensation and rehabilitation qld act 2003
Timely and effective manner
Provide high-quality claims management services to scheme members

Job Summary

  • Provide high-quality claims management services to scheme members.
  • Manage statutory claims from determination to finalisation, applying technical expertise on complex claims.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Matching Summary

Provide high-quality claims management services to scheme members.

Skills & Requirements

Must-have

  • statutory workers' compensation claims
  • QLD Workers’ Compensation and Rehabilitation Qld Act 2003
  • timely and effective manner
  • client service standards
  • claims management system
  • legislative requirements and ethical standards

Nice-to-have

  • exceptional client service ability
  • anticipating and exceeding client needs
  • motivated self-starter
  • achieving results
  • creative problem solving
  • working with sensitive and confidential information

Key Requirements

  • 2-3 years’ operational experience
  • Knowledge of the Qld Workers’ Compensation and Rehabilitation Qld Act 2003
  • Demonstrated ability to make decisions, solve problems and establish work priorities
  • Demonstrated ability to effectively liaise, communicate and negotiate
  • Effective computer literacy, including basic skills in MS Excel, Outlook & Word
  • Proven ability to apply lateral thinking to complex problems
  • Excellent written and verbal communication skills

Work Rights

Appropriate approval to work in Australia

Tailored Resume

Cover Letter