Supervisor De Customer Service

Axalta Coating Systems

Tlalnepantla, Mexico
Not specified (assumed on-site based on location).
3-5 years administrative control experience
Sap system knowledge required
Advanced english proficiency required
Axalta Coating Systems is seeking a Customer Service Supervisor in Tlalnepantla, Mexico, responsible for overseeing customer service processes, including order control and billing, while ensuring compliance with company policies. The ideal candidate should have a degree in administration or a related field, along with 3-5 years of experience in administrative control and customer service, as well as proficiency in SAP

Job Summary

  • The Supervisor of Customer Service is responsible for developing and executing processes related to order control, invoicing, and SOX compliance in Tlalnepantla.
  • This role requires ensuring all orders, invoicing, and reports are correctly configured within the SAP system while providing technical support to sales users.
  • Axalta is a global leader in liquid and powder coatings committed to safety, environmental responsibility, and continuous improvement across its manufacturing operations.

Matching Summary

Match Score: 85

Axalta Coating Systems is seeking a Customer Service Supervisor in Tlalnepantla, Mexico, responsible for overseeing customer service processes, including order control and billing, while ensuring compliance with company policies. The ideal candidate should have a degree in administration or a related field, along with 3-5 years of experience in administrative control and customer service, as well as proficiency in SAP.

Skills & Requirements

Must-have

  • 3-5 years administrative control experience
  • SAP system knowledge required
  • Advanced English proficiency required
  • Order control and invoicing management
  • SOX compliance and internal controls
  • Customer service process development

Nice-to-have

  • Leadership and communication skills
  • Continuous improvement mindset
  • Technical support for sales users
  • Quality policy implementation
  • Safety and environmental focus

Key Requirements

  • Bachelor's degree in Administration, Industrial Engineering, or Systems
  • Minimum 3 to 5 years experience in manufacturing admin
  • Advanced English fluency (reading, listening, speaking)

Work Rights

Not specified

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