Base: up to £48,000 py doe; bonus/equity: not spec...
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Telesales quality and compliance governance
Partner performance management
Data analysis and insights
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Scottish Power is looking for an Area Sales & Development Manager to oversee telesales quality and compliance, focusing on driving operational excellence and partner performance. The role involves advanced data analytics, compliance governance, and coaching partner teams to enhance sales results while promoting a strong company culture that values employee development and wellbeing.
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Job Summary
This role supports operational excellence, drives continuous improvement, and ensures our telesales environment meets the highest standards of customer experience, regulatory compliance, and sales integrity.
Lead quality governance across multiple telesales partners, ensuring adherence to regulatory, internal, and operational compliance standards.
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits.
Matching Summary
Match Score: 75
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Scottish Power is looking for an Area Sales & Development Manager to oversee telesales quality and compliance, focusing on driving operational excellence and partner performance. The role involves advanced data analytics, compliance governance, and coaching partner teams to enhance sales results while promoting a strong company culture that values employee development and wellbeing.
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Salary
Base: up to £48,000 per annum DOE; Bonus/Equity: Not specified; Benefits: strong benefits package
Skills & Requirements
Must-have
Telesales quality and compliance governance
Partner performance management
Data analysis and insights
Fraud mitigation and control
Stakeholder engagement and influence
Nice-to-have
Dynamic and forward-thinking
Continuous improvement focus
AI-driven compliance enhancements
Cross-functional team collaboration
Key Requirements
Proven background in telesales, sales quality, compliance, or partner-performance management
Experience with multi-site or multi-partner telesales operations (UK and offshore preferred)