Service Manager / Assistant Service Manager (johor Bahru)

KONE Elevators Pty Ltd

Johor Bahru, Malaysia
On-site
Ensure customer satisfaction
Manage service operations
Drive service repair sales
KONE Elevators is seeking a Service Manager or Assistant Service Manager in Johor Bahru, Malaysia, to oversee maintenance operations, enhance customer satisfaction, and ensure compliance with safety and quality standards. The ideal candidate should have a background in service operations, strong leadership skills, and a commitment to operational excellence

Job Summary

  • The Service Manager plays a critical role in ensuring high-quality maintenance operations, customer satisfaction, and overall service efficiency.
  • This role is responsible for managing service operations, optimizing resources, and ensuring compliance with safety and quality standards.
  • You are surrounded by fun colleagues and a lively working environment.

Matching Summary

Match Score: 85

KONE Elevators is seeking a Service Manager or Assistant Service Manager in Johor Bahru, Malaysia, to oversee maintenance operations, enhance customer satisfaction, and ensure compliance with safety and quality standards. The ideal candidate should have a background in service operations, strong leadership skills, and a commitment to operational excellence.

Skills & Requirements

Must-have

  • Ensure customer satisfaction
  • Manage service operations
  • Drive service repair sales
  • Ensure end-user safety
  • Optimize planned maintenance scheduling
  • Drive technician performance and development

Nice-to-have

  • Improve urban life flow
  • Foster competency growth
  • Collaborative working culture
  • Proactive and results-driven mindset

Key Requirements

  • Bachelor's degree in Engineering, Business, or related field
  • Minimum of 5 years of experience in service operations
  • Strong leadership and people management skills
  • Excellent customer relationship management
  • Knowledge of safety regulations and industry standards

Work Rights

Not specified

Tailored Resume

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