Success Architect - Service Cloud

Salesforce

Not specified; not specified; comprehensive benefi...
**
5+ years software or enterprise architecture experience
Expertise in salesforce products and platform capabilities
Experience with large-scale complex saas implementations
** Salesforce is seeking a Success Architect specializing in Service Cloud to drive customer success through expert guidance on solution design, technical architecture, and application lifecycle management. The ideal candidate will possess extensive experience in Salesforce products and architecture, with strong communication and leadership skills. **

Job Summary

  • The Success Architect plays a pivotal role in supporting Salesforce's most critical customers by providing expert guidance on solution design and technical architecture.
  • Candidates will collaborate closely with support engineers, customer success managers, and product teams to resolve technical challenges and influence product improvements.
  • Salesforce offers comprehensive benefits including well-being reimbursement, generous parental leave, and world-class enablement through Trailhead.com.

Matching Summary

Match Score: 75

** Salesforce is seeking a Success Architect specializing in Service Cloud to drive customer success through expert guidance on solution design, technical architecture, and application lifecycle management. The ideal candidate will possess extensive experience in Salesforce products and architecture, with strong communication and leadership skills. **

Salary

Not specified; Not specified; Comprehensive benefits package including well-being reimbursement and parental leave

Skills & Requirements

Must-have

  • 5+ years software or enterprise architecture experience
  • Expertise in Salesforce products and platform capabilities
  • Experience with large-scale complex SaaS implementations
  • Strong knowledge of enterprise application integration
  • Ability to present complex technical concepts to executives

Nice-to-have

  • Passion for continuous learning and emerging technologies
  • Understanding of business cultural nuances in AMER
  • Familiarity with industry-specific vertical solutions
  • Proven ability to lead stakeholder discussions
  • Experience with volunteer work or extracurricular leadership

Key Requirements

  • 5+ years of experience in software or enterprise architecture
  • High English proficiency required
  • Salesforce certifications preferred (Admin, Service Cloud Consultant, etc.)

Work Rights

Not specified

Tailored Resume

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