Focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services
Job Summary
Focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services.
Responsible for providing support to internal and external clients to address and resolve issues in a timely and efficient manner through a variety of mediums/channels.
Assist in Research / Develop and Deploy a new technology and involve in GTS Disaster Recovery Procedure and Process.
Matching Summary
Focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services.
Skills & Requirements
Must-have
Troubleshoot hardware and application issues
Manage and monitor network infrastructure
Provide front-line technical assistance
Resolve IT-related issues efficiently
On-call rotation outside office hours
Nice-to-have
Strong problem-solving and analytical skills
Good communication and presentation skills
High self-responsibility
Intellectual curiosity
Ability to work under pressure
Key Requirements
Fair in English
Strong knowledge of Server / Desktop / Notebook IT equipment hardware