The role is critical for transforming Service Management into an AI-native, autonomy-ready operating model by defining the intelligence layer for predictive insights
Job Summary
The role is critical for transforming Service Management into an AI-native, autonomy-ready operating model by defining the intelligence layer for predictive insights.
Candidates must have a proven background in integrating AI/ML outputs into real operational workflows rather than just analytics-only solutions.
Thomson Reuters offers a flexible hybrid work model, comprehensive benefits including mental health days, and opportunities for career growth through continuous learning programs.
Matching Summary
The role is critical for transforming Service Management into an AI-native, autonomy-ready operating model by defining the intelligence layer for predictive insights.
Salary
Base: 203,000 PLN - 377,000 PLN; Bonus: Eligible for Annual Bonus based on performance; Benefits: Comprehensive plans including flexible vacation and tuition reimbursement
Skills & Requirements
Must-have
AIOps architecture design and strategy
Operational telemetry and data pipelines
AI-driven automation frameworks
ServiceNow ITOM experience preferred
ML model lifecycle management
Nice-to-have
Strong systems thinking and architectural rigor
Experience with hybrid cloud environments
Ability to influence senior technical leaders
Background in SRE or DevOps roles
Key Requirements
Bachelor's degree in Computer Science or related field
10+ years of experience in IT operations or platform engineering
Proven experience designing AIOps or intelligent automation solutions
Work Rights
EU Temporary Protection Directive status for specific Ukrainian citizens and protected third-country nationals