Senior Production Readiness Manager

Workday

India
Fully remote
7+ years technical support experience
5+ years customer support or consulting
Erp system performance expertise
Workday is seeking a Senior Production Readiness Manager for a fully remote position in India. The role emphasizes customer-facing responsibilities, technical expertise, and project management skills to ensure successful deployment of Workday's products for large, strategic clients

Job Summary

  • The role involves ensuring successful performance testing and transition to production for large deployments.
  • Candidates must possess a solid grasp of underlying technologies and the ability to influence senior leadership.
  • This position requires working the APJ shift from 6:30am to 3:30pm India time.

Matching Summary

Match Score: 85

Workday is seeking a Senior Production Readiness Manager for a fully remote position in India. The role emphasizes customer-facing responsibilities, technical expertise, and project management skills to ensure successful deployment of Workday's products for large, strategic clients.

Skills & Requirements

Must-have

  • 7+ years technical support experience
  • 5+ years customer support or consulting
  • ERP system performance expertise
  • Workday architecture knowledge
  • BS or MS in Technical Degree

Nice-to-have

  • Crisis management experience
  • HR, Time Tracking, Payroll applications
  • Strong storytelling abilities
  • Ambiguity tolerance in fast-paced env
  • Self-driven learning capability

Key Requirements

  • 7+ years technical support experience
  • 5+ years customer support experience
  • BS or MS in Computer Science or MIS
  • Experience with ERP system performance

Work Rights

Not specified

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