Patient Representative

University of Arkansas for Medical Sciences

Little Rock, United States
$16.82ph; $17.07 w/ ba; benefits eligible
**
Counsel patients on financial obligations
Identify and refer to sponsoring agencies
Process high-risk pre-certifications
** The University of Arkansas for Medical Sciences is seeking a Patient Representative to provide financial counseling to patients, process pre-certifications, and develop error correction plans within the revenue cycle. Ideal candidates should have extensive experience in customer service or administrative roles, particularly in healthcare, and possess knowledge of medical terminology. Competitive benefits and a collaborative work environment make this position appealing. **

Job Summary

  • The Patient Representative works under general supervision counseling patients on their financial status and obligation.
  • This position will identify and refer the patient and/or responsible party to an appropriate sponsoring agency.
  • The position will be responsible for processing high-risk pre-certifications, develop and implement denial avoidance plans and produce reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected.

Matching Summary

Match Score: 75

** The University of Arkansas for Medical Sciences is seeking a Patient Representative to provide financial counseling to patients, process pre-certifications, and develop error correction plans within the revenue cycle. Ideal candidates should have extensive experience in customer service or administrative roles, particularly in healthcare, and possess knowledge of medical terminology. Competitive benefits and a collaborative work environment make this position appealing. **

Salary

$16.82/hr; $17.07 w/ BA; Benefits Eligible

Skills & Requirements

Must-have

  • Counsel patients on financial obligations
  • Identify and refer to sponsoring agencies
  • Process high-risk pre-certifications
  • Develop denial avoidance plans
  • Produce revenue cycle reports

Nice-to-have

  • Teamwork and diversity focused
  • Collaborative healthcare organization

Key Requirements

  • High School Diploma/GED with four (4) years of experience
  • Associate degree with two (2) years of experience
  • Bachelor’s Degree
  • Knowledge of medical terminology
  • Intermediate proficiency with MS Office Suite
  • Highly proficient keyboard and telephone etiquette skills
  • General knowledge of office machines

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter