[Gov Healthcare] Patient Liaison Officer - UP$3500 (Customer Service Exp, Central) #HCY

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Up to $3,500 pm
3-4 years healthcare or service experience
Frontline customer-facing role experience
Diploma in any discipline
The role involves ensuring accurate patient information updates and managing document filing according to hospital policies

Job Summary

  • The role involves ensuring accurate patient information updates and managing document filing according to hospital policies.
  • Candidates must coordinate appointments, arrange admissions, and act as the primary point of contact for patients, doctors, and stakeholders.
  • The position requires handling difficult situations tactfully while providing go-the-extra-mile service to patients and next of kin.

Matching Summary

Match Score: 75

The role involves ensuring accurate patient information updates and managing document filing according to hospital policies.

Salary

Up to $3500

Skills & Requirements

Must-have

  • 3-4 years healthcare or service experience
  • Frontline customer-facing role experience
  • Diploma in any discipline
  • 24/7 on-call rotation availability
  • Strong listening and probing skills

Nice-to-have

  • Experience handling VVIP/VIP patients
  • Tactful complaint resolution abilities
  • Service recovery application skills
  • Ability to coordinate air evacuations

Key Requirements

  • Minimum Diploma qualification
  • 3-4 years industry experience
  • Availability for 24/7 on-call duties

Work Rights

Not specified

Tailored Resume

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