20457875 Entry Level Sales Support Analyst

Philips UK

Varginha, Brazil
Onsite
Sales order processing
Customer order validation
Order tracking and intervention
Supports the markets in everything related to the sales orders, tracking progress and intervening as needed to ensure timely processing and address any potential issues

Job Summary

  • Supports the markets in everything related to the sales orders, tracking progress and intervening as needed to ensure timely processing and address any potential issues.
  • Promptly confirms order details to customers, providing clear communication regarding expected delivery timelines to enhance customer satisfaction.
  • We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Matching Summary

Supports the markets in everything related to the sales orders, tracking progress and intervening as needed to ensure timely processing and address any potential issues.

Skills & Requirements

Must-have

  • Sales order processing
  • Customer order validation
  • Order tracking and intervention
  • Product return orders
  • Handling credits and debits
  • Advanced English (B2, C1)

Nice-to-have

  • Effective communication
  • Stakeholder management
  • Customer satisfaction enhancement

Key Requirements

  • Bachelor’s degree in administrative fields
  • 1 year of experience in customer service
  • Intermediate/Advance Excel skills

Work Rights

Not specified

Tailored Resume

Cover Letter