Customer Success Enablement Manager

Maintainx

San Francisco, United States
Competitive salary; meaningful equity opportunitie...
On-site
Customer success enablement experience
Post-sales execution strategy
Instructional design skills
MaintainX is seeking a Customer Success Enablement Manager to own the systems, skills, and standards that enable post-sales teams to deliver consistent value at scale

Job Summary

  • MaintainX is seeking a Customer Success Enablement Manager to own the systems, skills, and standards that enable post-sales teams to deliver consistent value at scale.
  • The role focuses on changing behavior and directly impacting retention, expansion, and long-term customer success through measurable enablement initiatives.
  • Candidates will benefit from competitive salary, meaningful equity opportunities, healthcare coverage, and a culture celebrating meritocracy and global collaboration.

Matching Summary

MaintainX is seeking a Customer Success Enablement Manager to own the systems, skills, and standards that enable post-sales teams to deliver consistent value at scale.

Salary

Competitive salary; Meaningful equity opportunities; Healthcare, dental, vision, 401(k)/RRSP, PTO

Skills & Requirements

Must-have

  • Customer Success Enablement experience
  • Post-sales execution strategy
  • Instructional design skills
  • Salesforce or Gainsight familiarity
  • Behavior change management

Nice-to-have

  • WorkRamp platform experience
  • CMMS or industrial SaaS background
  • AI-driven tool adoption
  • Bachelor's degree in related field

Key Requirements

  • 3-5 years in Customer Success or Professional Services
  • 2-4 years of dedicated Enablement experience
  • Experience supporting Mid-Market and Enterprise teams

Work Rights

Not specified

Tailored Resume

Cover Letter