Support Agent

mrifi.info

Sleaford, England, United Kingdom
Hybrid (3 days working from home, 2 days in the office)
2-3 years in customer facing role
Excellent written and oral communication skills
Good interpersonal skills
MRI Software is seeking a customer-focused Support Agent for their Sleaford office to assist clients with the Qube PM software. The ideal candidate should have 2-3 years of experience in a customer-facing role and possess strong problem-solving and communication skills

Job Summary

  • As a Software Support Agent, you will assist clients with their day-to-day use of Qube PM software.
  • The role involves resolving client software queries and providing a professional customer experience.
  • MRI Software values a flexible working environment and offers a hybrid working model.

Matching Summary

Match Score: 85

MRI Software is seeking a customer-focused Support Agent for their Sleaford office to assist clients with the Qube PM software. The ideal candidate should have 2-3 years of experience in a customer-facing role and possess strong problem-solving and communication skills.

Skills & Requirements

Must-have

  • 2-3 years in customer facing role
  • Excellent written and oral communication skills
  • Good interpersonal skills

Nice-to-have

  • Knowledge of MRI products
  • Familiarity with property industry
  • Experience in accounting practices

Key Requirements

  • Proven experience in a customer facing role
  • Ability to multi-task and work under pressure
  • Attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter