At Your Service Agent (Call Centre)

SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.

D07 Golden Mile, Middle Road, 30 BEACH ROAD 189763
Sgd 2,300 - 2,500 / monthly pm
On-site
Customer service skills
Front office
Entertainment
The At Your Service Agent position at South Beach International Hotel Management requires a proactive individual to handle guest requests and inquiries through various communication channels. The role involves operating a switchboard, processing room service orders, and ensuring guest satisfaction while maintaining professional standards

Job Summary

  • POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices
  • Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension
  • Receive, record, and relay messages accurately

Matching Summary

Match Score: 85

The At Your Service Agent position at South Beach International Hotel Management requires a proactive individual to handle guest requests and inquiries through various communication channels. The role involves operating a switchboard, processing room service orders, and ensuring guest satisfaction while maintaining professional standards.

Salary

SGD 2,300 - 2,500 / Monthly

Skills & Requirements

Must-have

  • Customer Service Skills
  • Front Office
  • Entertainment
  • Quality Assurance
  • Housekeeping

Nice-to-have

  • Interpersonal Skills
  • Property
  • Administration
  • Selling
  • Service Desk
  • Transportation
  • Communication Skills
  • Team Player
  • Customer Service
  • Directing
  • Able To Work Independently

Key Requirements

  • Minimum 1 years experience

Work Rights

Tailored Resume

Cover Letter