Customer Service & Rostering Consultant

Healthcare Australia

Townsville, Australia
On-site
High-volume shift coordination
Customer service excellence
Recruitment and candidate screening
Healthcare Australia is Australia’s largest healthcare workforce provider driving innovation and excellence in the healthcare sector

Job Summary

  • Healthcare Australia is Australia’s largest healthcare workforce provider driving innovation and excellence in the healthcare sector.
  • The role involves coordinating shift requests, providing exceptional customer service, supporting recruitment, and ensuring efficient workforce coverage.
  • Employees receive access to a comprehensive rewards and benefits platform, a day off on their birthday, ongoing training, and career development opportunities.

Matching Summary

Healthcare Australia is Australia’s largest healthcare workforce provider driving innovation and excellence in the healthcare sector.

Skills & Requirements

Must-have

  • High-volume shift coordination
  • Customer service excellence
  • Recruitment and candidate screening
  • Data entry accuracy
  • Multitasking in fast-paced environment
  • Inbound and outbound call management

Nice-to-have

  • Solutions-focused approach
  • Strong collaborative relationship building
  • Calm under pressure
  • Attention to detail

Key Requirements

  • Experience in customer service or rostering
  • Experience in recruitment or administration
  • Ability to manage high call volumes

Work Rights

Not specified

Tailored Resume

Cover Letter