Job Summary

• The Sr Digital Support Analyst provides technical support, operational monitoring, and training to ensure optimal use of hardware and software by users.
• This role acts as an escalation point, collaborates with internal teams, and leads key corporate system initiatives including project management and user training.
• The position involves maintaining documentation, managing production jobs, and driving remediation efforts while ensuring smooth communication across departments.

Matching Summary

Skills & Requirements

Key Requirements

• Bachelor’s degree or equivalent experience
• 5-8 years professional experience
• Relevant IT certification preferred
• Working knowledge of ITIL framework
• Experience in support environment
• Familiarity with Distribution Center systems

Work Rights